Gloo Logistics · Agents for warehousing, transportation and customer service
Agents that oversee your warehouse and your transportation: they measure your operation’s KPIs in your WMS, TMS and ERP, talk with warehouses, drivers and customers by WhatsApp, email or phone call, and pass your team only what requires judgment.
What the agent lets you see
Values from the demo example: an agent tracking late orders over one day, with fictitious data. Each operation is measured with its own data.
Who it’s for
The agent measures your operation’s KPIs, talks with the right people and passes your team only what requires judgment. Your team still makes the decisions.
It measures receiving, picking and dispatch against what your WMS says: unloading appointments, order progress and cutoff compliance. If something goes off plan, it checks with the floor and alerts the supervisors.
It measures each route’s compliance: it confirms departure, asks for location, ETA and exceptions by WhatsApp or phone call, and sends an alert as soon as a delivery runs late.
Your customers ask by WhatsApp or phone. The agent checks your systems, replies on the same channel and passes complaints to your team with the history ready.
Each account with its own service times and contacts. The agent watches every commitment, sends an alert before it’s missed and keeps a record of what happened.
The product
Four steps of the same agent. You describe it in your own words, Gloo builds it, you follow it on a dashboard and a person approves anything sensitive.
Platform recording, with fictitious data.
Full demo · 40 s
From the written process to the agent that finds late orders, sends alerts on WhatsApp, calls if nobody answers and leaves anything sensitive in a person’s hands.
Get started
We don’t connect everything on day one. We start with the operation you track by hand today, with a controlled group.
The one that can’t fail: unloading appointments, dispatches, deliveries or status inquiries. We define what to watch, who to notify and when to escalate.
The agent queries the WMS, the TMS, the ERP or the platform where your orders come in, via API, webhooks or direct query. Synov provides the WhatsApp number, the phone line and the Meta-approved templates.
We test with a controlled group and measure what was agreed before expanding to more accounts, routes or shifts.
Pricing
Everything is paid with credits: each action your agents take uses part of the plan. If you need more one month, you buy extra credits without changing plans. Pay yearly and save 20%.
Start
To supervise one operation: a warehouse or a fleet.
$349/ month
Growth
For several warehouses, fleets or accounts at once.
$699/ month
Scale
For logistics operators with a high volume of alerts and calls.
$1,499/ month
Enterprise
For networks of warehouses and fleets in several countries.
Tailored to you
Agent calls and messages use credits: one agent reply with Claude Sonnet uses ≈ 5.94 credits and one minute of call, ≈ 33. WhatsApp numbers, phone lines and Meta-approved templates are not charged separately. Prices in US dollars.
Book a demo
On a call we look at your case: what can’t fail, which system holds the data and which agent makes sense to build first.
Or write to us at info@synov.net
