Enterprise AI

The fastest way to

Gloo captures what happens outside your systems -WhatsApp, forms, documents, emails- and turns it into the context your AI agents need to decide and act.

See use cases
SYNOV Gloo conecta agentes, personas y sistemas en un mismo flujo operativoUn agente de operaciones convierte documentos y reglas en un flujo ejecutableLa plataforma de SYNOV organiza agentes, flujos, datos y reglas de negocioUn asistente Gloo ejecuta una tarea operativa y confirma el resultado por WhatsApp

Enterprise AI

Enterprise AI is built in stages.

Gloo takes you from fragmented data to agents that work inside your operation.

0

Manual operation

What is happening today

Paper, Excel, WhatsApp and fragmented systems carry the day-to-day work.

What Gloo enables

Captures information where it happens and turns it into structured, traceable data.

Next move

Digitize the first critical process.

Explore

From fragmented operations to enterprise AI

Gloo connects people, systems and data so AI understands your company context and can act inside the operation.

Sin Synov Gloo

  • 01Manual processes in Excel and email that no one can audit
  • 02Custom development taking 6+ months with unpredictable costs
  • 03Data scattered across multiple systems that never connect
  • 04IT overloaded with requests for simple forms and reports
  • 05Zero operational visibility into who did what and when

Con Synov Gloo

  • 01Any department creates and modifies its processes in days, not months
  • 02Capture, approvals, reports and documents in one place
  • 03Data from all your systems connected visible in real time
  • 04AI that extracts, analyzes and answers with your company context
  • 05Every action automatically recorded always audit-ready
10x
Faster than custom development
80%
Less IT dependency
35+
To put a process in production
99.9%
Uptime on AWS

Capabilities

How Gloo turns operations into actionable intelligence

Each layer adds context: first you capture, then connect, then execute, and finally expand what the organization can decide.

Continuity

Every capture adds context instead of getting lost

01

Applications, extraction, and documents turn forms, emails, attachments, evidence, and process changes into a continuous operational story. Every minute leaves traceability; every day accumulates context.

ApplicationsExtractionDocumentsTraceabilityContinuity

Enterprise AI applied

to real processes

People decide. Agents execute tasks inside your systems. Every action preserves context and traceability.

Vendor onboarding

Operations

Vendor onboarding

Challenge

Vendor onboarding requires collecting documents via email, validating them manually and chasing approvals across departments. The process takes 2-3 weeks and documents get lost.

Gloo intervention

Visual workflow with registration form, AI document validation, automatic multi-level approval and vendor notification at each stage.

Result

From 3 weeks to 48 hours. Zero lost documents, 100% traceability.

Payment reconciliation

Finance

Payment reconciliation

Challenge

The finance team cross-references bank statements against invoices in Excel. Reconciliation errors create disputes with clients and accounting closings take 5+ days.

Gloo intervention

Webhook receives statements automatically, queries the invoice database, applies matching rules and generates a discrepancy report in PDF.

Result

90% fewer reconciliation errors. Accounting close in 1 day instead of 5.

Pharmaceutical quality control

Pharmaceutical

Pharmaceutical quality control

Challenge

Quality inspections recorded on paper without ALCOA+ traceability. Label validation is visual and error-prone. Audits are complicated by lack of digital evidence.

Gloo intervention

Inspection form with photos, AI label validation against master data, digital signature per step and batch record PDF generated automatically.

Result

98% approval compliance. 70% less time in quality control.

Internal help desk

Support

Internal help desk

Challenge

Employees send inquiries via email or Slack with no structure. The support team wastes time answering the same questions and there are no resolution metrics.

Gloo intervention

Embeddable chat with an AI agent that queries the corporate knowledge base, responds instantly, escalates to humans if it cannot resolve and creates tickets automatically.

Result

60% of inquiries resolved by AI without human intervention. Response time from hours to seconds.

Example flow

Blocks make sense when they move a process

Select a node to see a simple example: the goal it solves, what happens before it, and what comes after. The same logic can support many processes across your business.

Explore by category

Example flow

Onboarding a new supplier

Goal

Get a supplier approved in 48 hours, with validated documents and without chasing approvals over email.

6 steps · tap one to see what it does

Step 01 · What Form Trigger does here

The supplier fills out the onboarding form and the process starts on its own, with no one launching it.

This is only one example. Gloo combines the same blocks in different ways to build many use cases inside traceable processes.

Security and Reliability

World-class infrastructure, enterprise authentication and complete traceability

Enterprise SSO

Centralized authentication via HVP Gateway with Active Directory and SAML 2.0. Granular permission control by role, department and workflow.

Active DirectorySAML 2.0RBACMFA

Multi-Tenancy

Each organization operates in a fully isolated environment with its own data, users, workflows and configuration.

Data IsolationOrg ScopingCustom Config

AWS Infrastructure

Services deployed on Amazon ECS with 99.9% uptime, auto-scaling, automatic recovery and encrypted backups.

ECS Fargate99.9% SLAAuto-scaling

Audit Trail

Every action recorded with user, timestamp and changes for full traceability. Immutable log for auditing and compliance.

Immutable LogsComplianceTraceability

In production in 4 steps

From idea to running process, no friction

01

Define the process

Draw the workflow as you know it: who approves, what data is captured, what happens next.

02

Configure without code

Your team connects forms, rules, notifications and data — visually.

03

Test with real data

Run the full process and validate it works before going live.

04

Activate and measure

The process runs in production with metrics and automatic alerts from day one.

35+

Available blocks

7

Block categories

AI

Built-in agents

99.9%

AWS Uptime

Integrates with your current technology

Connect SYNOV with your databases, APIs and favorite services

PostgreSQL
SQL Server
APIs REST
Webhooks
AWS Textract
AWS Bedrock
Active Directory
SMTP Email
SSO / SAML
SAP
Oracle
ERP
WMS
Google Sheets
Slack

Start today

Which process do you want to digitize first?

Schedule a 30-minute demo and leave with a concrete implementation plan for your operation. No commitment.

No commitment · Concrete plan · Response within 24 hours

Connect people, processes, and systems in one flow

Gloo brings together what happens in WhatsApp, forms, documents, and business systems so your agents can decide and act with context.

PeopleWhatsAppDocumentsERP · WMS · CRMAI agents
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Synov Gloo | Enterprise AI connected to your operation