Automated distribution center with blue totes and workers in green safety vests

SYNOV / CONSULTING SERVICES

Distribution centers and transport.
Design, control and applied AI.

We design distribution centers and stabilize operations affected by inventory, service or cost issues. We assess AI opportunities in the center and in transport.

Three consulting services

The scope follows the operational challenge.

DISTRIBUTION CENTERS

Design and startup.

We design new centers and define capacity, flows, processes, roles, equipment, technology, investment and launch. The scope covers conventional and automated centers.

An operating design ready to implement.

OPERATING CENTERS

Operations stabilization.

We intervene in centers facing inventory losses or discrepancies, missed dispatch targets, delays, congestion, low productivity, high costs and equipment or system failures.

Identified causes, on-site changes and daily control.

LOGISTICS OPERATIONS

AI opportunity assessment.

We examine processes, infrastructure, architecture, data and integrations across existing WMS, TMS, ERP and other tools. We identify where AI and agents could improve service, productivity or cost.

Prioritized value cases and a path to apply them.

01 / Distribution center design

From demand profile to an operating center.

We turn orders, SKUs and activity peaks into decisions on capacity, layout, people, equipment and systems. We compare investment scenarios and support startup.

Design baseline

We analyze SKUs, orders, units per line, seasonality, channels, inventory and growth. We size average and peak capacity.

Operating profile and capacity scenarios.

Operating model and layout

We design receiving, storage, replenishment, picking, packing and dispatch; we define travel, docks, control points, roles, shifts, staffing and quality and safety standards.

Flows, layout and work model by area.

Equipment and systems

We compare conventional, mechanized and automated options against volume and returns. We specify racks, equipment, supplies, RF devices, printers, WMS, WCS and integrations.

Technology options and functional requirements.

Investment and startup

We compare CAPEX, OPEX, productivity, cost per order and risk. Where relevant, we define the transition between sites, testing, inventory migration and the operational ramp.

Investment case and startup plan.

Sorting lines with blue totes and workers in green safety vests

02 / Operations stabilization

Inventory, service and cost under control.

DIAGNOSE

We find the cause of the delay.

We measure queues, time, inventory, productivity and equipment availability from receiving through dispatch.

BALANCE

We rebalance the work.

We adjust sequence, staffing, priorities and rules across conventional, mechanized or automated centers.

CONTROL

We leave the operation under control.

We establish shift routines, measures, owners and incident follow-up to sustain service levels.

What we correct

Problems are solved in the live operation.

Stabilization addresses physical, process, system and shift management causes in conventional and automated centers.

Worker in a green safety vest preparing orders beside conveyors and blue totes

Flow and service

We address queues, delays and missed targets across receiving, storage, picking, packing and dispatch.

Inventory and slotting

We review accuracy, ABC velocity, locations, replenishment and travel to prevent shortages and unproductive work.

Productivity and cost

We measure activities, staffing, equipment use, failures and activity based cost to address high cost by shift and by order.

03 / Applied AI assessment

Where AI can create value in your operation.

We start with the processes and systems your company already uses. We assess their readiness for AI and agents, develop value cases and define a feasible path to apply them.

Opportunities by area

01 / 04
Team in green safety vests preparing orders among conveyors and blue totes
01 / 04

Opportunity to assess

Distribution centers

Monitoring receiving, picking and dispatch from WMS data; early detection of orders at risk and coordination across areas.

Procurement team in green safety vests reviewing information beside a distribution center
02 / 04

Opportunity to assess

Suppliers and procurement

Using ERP orders and supplier confirmations to assess shortage alerts and delivery-date follow-up.

Worker in a green safety vest checking inventory with an RF scanner beside blue totes
03 / 04

Opportunity to assess

Inventory and audit

Using WMS counts and movements to assess discrepancy reconciliation and evidence preparation for review.

Team in green safety vests coordinating blue totes at a loading dock
04 / 04

Opportunity to assess

Transport and deliveries

Using TMS routes, ETAs and incidents to assess detection of at-risk deliveries and useful alerts.

Each opportunity is validated against the company’s processes, data, permissions and integrations. The consulting deliverable is an assessment, value cases and a path to apply them.

Our approach

How we assess before recommending AI.

  1. Understand the operation

    We map processes, decisions, cross-team tasks and where time, service or control is lost. We agree how to measure the current state.

    Map of friction points, owners and baseline.

  2. Review systems and data

    We assess infrastructure, architecture, WMS, TMS, ERP, APIs, integrations, data quality, access and security. We establish what existing systems can support.

    Technology assessment and information gaps.

  3. Develop value cases

    We propose AI and agent applications by process. We estimate impact, feasibility, investment and risk to identify opportunities with real value.

    Prioritized cases with estimated value and effort.

  4. Map the adoption path

    We define how to use existing systems: required data and interfaces, owners, permissions, controls, sequence and pilot criteria.

    Recommended architecture and roadmap.

Deliverables by service

Each service ends with clear decisions and deliverables.

  • Design: operating model, layout, resources, technology, investment and startup plan.
  • Stabilization: diagnosis, on-site changes, measures and shift control routine.
  • Applied AI: process, system and data assessment; prioritized value cases and an adoption roadmap.

Frequently asked questions

Before starting a project.

Let’s discuss the real challenge

What needs to change in your operation?

We can design a center, recover an operation or assess where AI could create value. We start with the scope your team needs today.

Talk to SYNOV
Distribution center and transport consulting | SYNOV