Use cases

Two problems Gloo solves today.

Logistics operators with several customers, several services and several systems. Each case has its own page with the full detail.

A customer checks the status of their operation on WhatsApp and Gloo answers with TMS data

Logistics operators

Customer operations support

Your customers check the status of their operations on WhatsApp or through a phone line; your account team only gets what needs intervention.

See full case
A supervisor follows the operation from a board with the day activity hour by hour, the upcoming deadlines and the active routes

Logistics operators

Active watch on critical operations

Your team flags an operation from WhatsApp or a phone line; Gloo watches it, alerts on any development, escalates and logs the whole thread.

See full case

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Gloo use cases for logistics operators | SYNOV